Account Deletion

In the app. Open huntDrive, go to Profile and tap Delete account. Deletion takes effect at once: you are signed out on every device and your app access is removed.

By email. If the app is no longer installed, write to support@loadhunter.io with the subject "Delete my driver account", from the email address or with the phone number on your driver profile, so we can verify that the request is yours. We process verified requests within 30 days.

Deleting your account removes your app access and the data the app itself created:

• Your sign-in access: the Telegram link and every app session.
• Your push notification tokens and notification settings.
• Your current location, the last position the app reported.
• The device information the app stored: device model, operating system, app version and carrier details.
• Your app password and phone verification state.

Driver accounts are created by your carrier or dispatch company, and the records created while you drove for them belong to that company, often under record-keeping rules for motor carriers. After deletion we keep, on the company's behalf:

• Your driver profile and its contact details, kept by the company you drove for.
• Load history, delivery documents, inspection reports (DVIRs), expenses, and settlement and pay records.
• Chat history with your dispatch team.
• The route recorded during your loads, which is deleted automatically 90 days after it was recorded.

If you no longer work with that company and want its records reviewed, send the request to the company, since only it knows your employment status. Where privacy law gives you rights over this data, you can also contact us as described in the Privacy Policy and we will work with the company that controls it.

Deletion in the app is immediate. Email requests are verified and processed within 30 days. Questions about deleting your account go to support@loadhunter.io. This page covers huntDrive, the huntTMS driver app published by LoadHunt Corp. on the App Store and Google Play.